Safety Tips
The purpose of Hi Hello is to bring together like-minded and affable individuals to form long-lasting and meaningful relationships. Creating a safe environment for making friends and dating, as well as ensuring the security of all our users, has been our top priority since day one. We recommend that everyone utilize the application with caution and immediately report any malicious activity. It's exciting to meet new people, but you should always be cautious when interacting with a stranger. Whether you are exchanging initial messages or meeting in person, use your best judgement and put your safety first. While you cannot control the actions of others, there are steps you can take to ensure your safety on Hi Hello. Here are a few safety tips and recommendations for you:
Protect Your Personal Information
It is risky to reveal personal information such as phone numbers, addresses, and other identifying information during the initial stages of communication. Since interactions on Hi Hello are subject to review, individuals with malicious intent typically recommend using a different platform for future communication. Employ your best judgement and avoid interacting with individuals who make you feel unsafe or uneasy. Never share personal information, such as your KYC details, home or work address, mobile number, or email address, with people you don't know (e.g., the fact that you go to the same college every Monday).Never Send Money or Share Financial Information
Transactions involving money are irreversible and difficult to trace. Also, do not divulge any information that could facilitate the theft of your financial information. If another user requests money or financial assistance, please notify us immediately. Be wary of scammers who pretend to be in a dire situation to solicit funds from other users. Even if the person claims to be in an emergency, never send money, especially via online transfer. Like sending cash, it is nearly impossible to reverse online transfer or determine where the money went. Never divulge information that could allow access to your financial accounts.Catfishing
Some people tend to misrepresent themselves as someone they are not for various wrong reasons. If you feel like the person you are talking to is not exactly who they say they are, you can always request them to verify their profile. Photo verification, email, mobile verification tags from Hi Hello is an important marker for you know before chatting with the user. Soon Hi Hello will launch KYC verification which will act as an additionally layer of verification for the Hi Hello community users.Stay on Hi Hello Platform
Maintain conversations on the Hi Hello platform as you become acquainted with someone. Since exchanges on Hi Hello are governed by our Safe Message policy, users with malicious intent frequently attempt to move the conversation to text, messaging apps, email, or phone immediately.Be Wary of Long Distance and Overseas Relationships
Be wary of individuals claiming to be from your country but stranded abroad, especially if they request financial assistance to return home. They may not be who they claim to be if they refuse to meet in person or communicate via phone or video call. If someone avoids your questions or presses for a serious relationship without first meeting you or getting to know you, this is a warning sign.Report All Suspicious and Offensive Behaviour
You recognise when someone has crossed the line, and when that occurs, we want to know about it. Whoever violates our terms will be blocked and reported. Listed below are some instances of violations:- Requests for money or donations
- Underage users
- Harassment, threats, and offensive messages
- Inappropriate or harmful behaviour during or after meeting in person
- Fraudulent profiles
- Spam or solicitation including links to commercial websites or attempts to sell products or services
Protect Your Account
Hi Hello will never send an email requesting your username and password; if you receive an email requesting account information, please report it immediately. If you are logging in with your phone number, keep your SMS code to yourself. Any website that requests this code to confirm your identity has no affiliation with Hi Hello.Meeting in Person
Don’t Rush
Before agreeing to meet or chat on Hi Hello, take your time and get to know the other person. Don't be afraid to ask screening questions to identify red flags and deal-breakers. Before meeting, check for verified profile badge and a phone can be a useful screening tool right from Hi Hello platform.
Meet in Public and Stay in Public
Meet for the first few dates in a populated, public location; never at your home, your date's home, or another private location. If your date presses you to go to a private location, you should terminate the date.
Tell Friends and Family About Your Plans
Inform a friend or relative of your plans, including when and where you will be travelling. Always keep your cell phone charged and with you.
Be in Control of Your Transportation
We want you to oversee your own transportation to and from your date, so you can leave whenever you choose. It is advisable to have a backup plan if you are driving yourself, such as a ride-sharing app or a friend to pick you up.
Know Your Limits
Alcohol and drugs can impair your judgement and awareness. If your date tries to coerce you into using drugs or drinking more than you feel comfortable with, stand your ground, and end the date.
Don’t Leave Drinks or Personal Items Unattended
Know where your drink comes from and where it is always; accept drinks only when they are poured or served directly from the bartender or server. Numerous substances that are slipped into drinks to facilitate sexual assault are odourless, tasteless, and colourless. Keep your phone, wallet, and other items always containing personal information on you.
If You Feel Uncomfortable, Leave
It is acceptable to end the date early if you are uncomfortable. It is encouraged. And if your instincts tell you something is amiss or you feel unsafe, request assistance from the bartender or server.